Shipping policy
We ship Australia-wide using Australia Post and Aramex. If an item is needed urgently we can Express post through Australia Post on request by prior arrangement. Please note Australia Post is not a fragile service and while we endeavour to ensure your items are well protected we can't guarantee their safe arrival so we add Shiptection Shipping Insurance at time of checkout for 100% peace of mind should an incident arise.
Orders are packed within 1–2 business days.
Shipping Tiers
XS Goods: from $7.95
Small Goods: from $9.95
Medium Goods: from $14.95
Large Goods: from $19.95
Free shipping on orders over $150 (excluding original art)
Original Paintings – Shipping by Quote
Original paintings are sent via Pack & Send with special packing.
Shipping will be quoted after checkout. We’ll contact you with a cost before dispatching your order.
For express or international shipping, please contact us prior to ordering.
Delivery Times: Delivery can take anywhere from 2-7 business days depending on your location. You will be notified when your order is being dispatched and a tracking number will be given.
Please note, country and remote areas may take longer. If you are in a rural or remote location or living in QLD, WA & NT, an extra surcharge may apply to your shipping costs. This does not get calculated at checkout, you will be contacted via email with the option to pay the difference or receive a refund for the product(s) you ordered. Shipping ETA’s are provided by the courier company and unfortunately this is out of Monique Collection’s hands.
We do our best to dispatch in a timely manner, once dispatched we are at the mercy of the courier companies. If you require Express Postage please contact us to arrange this in advance of your order.